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21 ways to defuse anger and calm people down [sound recording] / with Michael Staver.
What to do when conflict happens [videorecording (DVD)].
Transforming nurses' anger and pain : steps toward healing / Sandra P. Thomas ; foreword by Virginia Trotter Betts.
Exploring interpersonal dynamics [electronic resource] / ed. by Pamela L. Perrewé, Daniel C. Ganster.
Managing anger in the workplace / Donald Gibson & Bruce Tulgan.
Managing aggression / Ray Braithwaite.
Mobbing : emotional abuse in the American workplace / Noa Davenport, Ruth Distler Schwartz, Gail Pursell Elliott ; foreword by Heinz Leymann ; illustrations by Sabra Vidali.
Transforming nurses' stress and anger : steps toward healing / Sandra P. Thomas.
Managing anger in the workplace [electronic resource] / Donald Gibson & Bruce Tulgan.
Managing anger in the workplace [electronic resource] / Donald Gibson & Bruce Tulgan.

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